Terms of service
Last updated [date]
This is a draft pending legal review. It was written to describe how Chumbaq works today and has not yet been checked by a lawyer.
These terms cover your use of Chumbaq's cloud service. Self-hosted use is covered by the open-source licence of each repository instead.
1. Who you're contracting with
Qleverlabs Technologies Pvt Ltd if you're billed in INR in India; Qleverlabs Technologies Inc everywhere else.
2. Your account
[Account eligibility, security of credentials, team members.]
3. Acceptable use
[No spam, consent requirements for messaging, compliance with channel provider rules (Apple, Google, Meta, Twilio), no unlawful content.]
4. Your data
You own the data you send to Chumbaq. We process it only to provide the service, as set out in the DPA. You can export it anytime.
5. Plans, billing and refunds
[Monthly and yearly plans, what happens at plan limits, taxes and GST, refunds.]
6. Third-party providers
Messages are sent through your own FCM, APNs, email, SMS and WhatsApp provider accounts. Their terms and charges apply to you directly.
7. Availability and support
[Service levels, maintenance, support channels.]
8. Liability
[Limitation of liability and indemnities.]
9. Ending the agreement
[Cancellation, data export window and deletion after termination.]
10. Changes and governing law
[How we notify changes; governing law and courts for each entity.]
Who we are
Chumbaq is built and operated by Qleverlabs Technologies Inc (USA) and Qleverlabs Technologies Pvt Ltd (India). Registered addresses: [registered address of Qleverlabs Technologies Pvt Ltd] and [registered address of Qleverlabs Technologies Inc].